Caffeine Code

PaperTracker, by Caffeine Code,takes the pain out of process serving

Process server software helps agencies keep track of their money, and legal documents while reducing time spent manually filling out forms. By using Foxit WebPDF Viewer, PaperTracker ensures legal documents are displayed exactly as they are intended, no matter what browser or device the client is using.

Since this post was published, we have released Foxit PDF SDK, the only true multiplatform SDK in the market, available for Windows, Mac, Linux, iOS, Android, UWP and Web. It features a single, consistent core API, as well as a built-in viewer and UI for faster development. Learn more.

Service of process happens across the country, but every state and every court uses different documents and forms. PaperTracker, a new product from Caffeine Code Inc, aims to streamline the process and make it more convenient for agencies, servers and clients.

Manually filling out forms takes up a disproportionate amount of process servers’ time. One method to improve efficiency is to recreate these forms electronically so they can be filled in from a database. The variation in process forms between courts, however, means this pushes the time consuming work to developers, or that a single agency can only work with a limited number of courts.

PaperTracker instead focuses on the individual fields rather than the entire form, programmatically filling in the majority of the form from the information provided. This method fills in 80% of the form automatically, with just a small amount remaining to be manually input, whether the document is served from Connecticut or California.

Great display on mobile and web browsers

As more process serving work is carried out on the go, compatibility with mobile devices and smartphones is an increasingly important feature. Foxit WebPDF Viewer offers some of the highest fidelity PDF rendering available across all devices, a major factor in choosing it for PaperTracker.

“I was using another vendor for a while and it didn’t support mobile devices, which prompted me to look around. I tried a few others that came out looking a little wonky, while Foxit WebPDF Viewer hit the mark.” – John Shelley, CEO & founder, Caffeine Code Inc

The importance of choosing the right components first time

Deciding where to assign a limited budget is a constant struggle for any startup, but scrimping in the beginning can cause headaches further down the line. Choosing reliable components from the beginning clearly pays off dividends.

“I probably would have spent more money in the beginning to get better components,” says John, “that’s one thing I’d do differently, instead of trying to go cheap at first I’d just go to the people who do it right.”

“It’s hard to win people over. You’ve just got to make a dependable product that you can use and trust, at the end of the day. You need to make something reliable.” – John Shelley, CEO & founder, Caffeine Code Inc

80% Reduction in form filling time over manual method
5 Platforms
Seamless rendering across platforms